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Medical & Dental Practices
Every minute your staff spends on intake forms, insurance calls, and appointment juggling is a minute they're not spending on patient care. We build the systems that handle the busywork.
Your patients shouldn't fill out the same form three times. Your front desk shouldn't spend half their day on hold with insurance companies. Your no-show rate shouldn't cost you $150K+ a year.
New patients fill out paper forms, someone scans or re-types them into your EHR, and the data still ends up incomplete. It wastes everyone's time and introduces errors before the patient even sees a provider.
Your staff calls payers, waits on hold, manually checks eligibility, and hand-enters benefits into your system. For every patient. Every time. It's the least efficient workflow in your practice.
A single no-show costs $200–$400 in lost revenue. Multiply that across 5–10 per week. Text reminders help, but the follow-up and rebooking workflows are still manual.
Referrals come in by fax, phone, and portal. They get logged inconsistently, and patients fall through the cracks between referral and scheduled appointment.
Replace paper intake with digital forms that flow directly into your EHR. Pre-populate from existing records. Validate insurance info before the appointment.
Smart reminders, automated waitlist management, and no-show follow-up workflows that run without your staff lifting a finger.
Extract data from referral documents, insurance EOBs, and clinical correspondence. Route to the right person. Track completion.
Automated outreach for recalls, treatment plan follow-up, post-visit satisfaction, and review collection — personalized, not spammy.
Real workflows, end to end — trigger, process, outcome.
Trigger
New patient books appointment online
Process
Confirmation sent → intake forms texted 48hrs before → completed forms auto-populate EHR → insurance verified → chart prepared
Outcome
Patient arrives, chart is ready, insurance is confirmed. Zero front desk data entry.
Trigger
Patient doesn't show for appointment
Process
No-show logged → reschedule text sent within 1hr → if no response in 24hrs, email follow-up → if no response in 72hrs, staff gets a task
Outcome
Automated recovery captures 30–40% of no-shows before a human has to intervene.
Trigger
Referral received via fax
Process
AI extracts patient name, referring provider, reason, insurance → creates referral record → sends patient scheduling text → tracks days-to-schedule
Outcome
No referral gets lost. Average time from referral to scheduled appointment drops significantly.
Sovereignty means integrating with the tools you already run — not making you replace them.
Every engagement ends with your team able to run and extend the systems. Training covers:
Every engagement is fixed-price and scoped to the work — anything from a single core workflow (typically intake, scheduling, or insurance verification) to several integrated workflows or a full multi-system implementation. There is no public price list; the exact number is quoted in full after a free discovery call, with no hourly billing and no monthly retainer.
A single-workflow build typically goes live in roughly two weeks from kickoff; larger multi-workflow engagements run four to six weeks. You see working software in weekly check-ins throughout — not a single reveal at the end. Adjustments happen during the build, not after.
Yes, where the EHR exposes an API or accepts inbound integrations. Common targets we build against include Epic, Cerner, athenahealth, Dentrix, Eaglesoft, Open Dental, Practice Fusion, Kareo, and Weave. Integration scope is confirmed in the Strategy phase before any build begins, so you know what is possible inside your specific stack.
Systems run on infrastructure you own and control — no third-party black boxes holding your patient data. Credentials are scoped tight, data in transit and at rest is encrypted, and access is audit-logged. If your engagement requires a Business Associate Agreement (BAA) or specific compliance documentation, that is scoped and signed in writing before the build starts.
Training is a deliverable, not an upsell. Every engagement includes live training (scaled to the size of the build — typically two to four hours across one or two sessions), recorded video walkthroughs for future hires, and plain-language documentation written for the operator — not the engineer. When we leave, your team can run, troubleshoot, and extend the systems without us.
Book a free 30-minute discovery call. We'll tell you honestly what's worth automating in your operation — and what isn't.
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