Loading...
Loading...
A defined, transparent process from the first call to a clean handoff. Five phases, no black boxes, no surprises.
Most AI projects fail for boring reasons. Scope was never written down. The client never saw the work until it was finished. The "handoff" was a login and a good-luck. None of those are technology problems — they are process problems.
So we engineered the process as carefully as the software. Each phase below has a defined purpose, a defined deliverable, and a defined ask of you. You always know what is happening, what you are getting, and what it costs — before it happens. That predictability is not a nicety. It is the difference between a project that ships and one that quietly stalls.
Free · 30 minutes
Discovery is a conversation, not a sales pitch. We want to understand how your business actually runs, which bottleneck is costing you the most, and whether automation is even the right answer right now. Sometimes it is not — and we will tell you so.
You walk away with
A clear, honest read on what AI can and cannot do for you — and a straight recommendation, even when that recommendation is "not yet".
What we need from you
Bring the problem you would most like solved. That is the entire ask.
$500 · 2 hours · credited toward your project
Strategy is a deep-dive working session. We map the workflows you run today, find the highest-ROI automation targets, and define exactly what will be built — to the point that there are no surprises left. If you proceed, the $500 is credited toward your engagement.
You walk away with
A written scope document — the exact workflows, the exact deliverables, the fixed price, and the timeline. You decide with the full picture in front of you.
What we need from you
Two focused hours, and access to the people who actually run the process being scoped.
Timeline fixed by tier — and held
We build the workflows inside your tools, to a production standard. This is not a black box: you see working software in weekly check-ins, and adjustments happen during the build — not as an argument afterward.
You walk away with
Working systems running in your accounts, demonstrated and refined with you as they come together.
What we need from you
A weekly check-in, and timely answers when an edge case genuinely needs your judgment.
Part of every engagement — never an upsell
The handoff is not a zip file dropped in your inbox. It is the moment your team becomes able to run, troubleshoot, and extend the systems without us. We do not consider the work done until that is true.
You walk away with
Documentation, recorded training, every credential, and the code itself — complete, transferred ownership.
What we need from you
Your team present and engaged for the training sessions. That is what makes the handoff real.
30 / 60 / 90 days by tier
After handoff, a defined support window covers the questions and edge cases that only surface in real-world use. It is a runway to full independence — not the start of a retainer. When the window closes, you are genuinely on your own, by design.
You walk away with
A defined window of responsive support — and, at the end of it, a business that runs the systems entirely on its own.
What we need from you
Tell us when something looks off. Surfacing it early is exactly what the window is for.
A project goes wrong quietly, long before anyone admits it. These four commitments are how we keep that from happening.
Scope is locked in the Strategy phase. The price you are quoted is the price you pay — there is no hourly meter running in the background.
You see real software every week, not a status deck. Progress is something you can watch, not something you have to take on faith.
When something needs to change, it changes while we are building — not as a renegotiation after the fact. Surprises are a process failure, and we engineer them out.
Every engagement is scoped to finish. The success condition is your independence — not your continued spend.
“Production-grade” is easy to claim. Here is what it actually means, on a workflow we are often asked to build — automated lead intake. Five steps, each engineered to fail safely.
A new inquiry arrives — web form, a forwarded email, a missed call your team logs.
Engineering: One entry point normalizes every channel into a single shape, so every step after it stays simple.
The system adds context — who they are, rough business size, anything public that helps qualify.
Engineering: Bounded on purpose: a fixed, minimal set of fields. If enrichment fails, it degrades gracefully — it never blocks the lead.
Claude reads the message and sorts it — real prospect or vendor pitch, rough urgency, which service.
Engineering: A strict prompt with structured output. Anything low-confidence is flagged for a human, never guessed.
For genuine leads, a first reply is drafted in your voice, from a prompt library built during the engagement.
Engineering: A draft — never an autosend — until you have watched it be right enough times to trust it on its own.
Lead, context, and draft land where your team works; urgent ones get a louder signal; everything is recorded.
Engineering: Nothing depends on memory. Every step writes an audit trail you can open and inspect.
When a lead is flagged for review
A lead lands in the Review queue when the classifier was not confident. To handle one:
Documentation is written in this register — for the person operating the system, not the person who built it.
The deliverable is not just working software. It is everything required to own it outright.
Scope is fixed in the Strategy phase, so the build stays predictable. If a genuine new need surfaces, we quote it clearly as a defined addition — never a silent overrun on the original invoice.
Modest and predictable: the two-hour Strategy session, a weekly check-in during Build, the training sessions, and answers to the occasional edge-case question. We do the building; we do not need to live in your office.
You see working software every week, so there is no big reveal to be disappointed by. Adjustments happen continuously during the build — by the time it is done, it is something you have already watched take shape.
No. Training is built for operators, documentation is written in plain language, and the systems are designed to be run by the people who do the work — not by engineers.
You do — entirely, from the moment of handoff. Every credential and repository is in your name. There is nothing of ours left in the loop.
A discovery call costs nothing and ends with a straight answer. That is the right place to start.
Book a Discovery Call